FAQs

Read Our Frequently Asked Questions below -


Q. What areas do you deliver to?

A. Local deliveries across Staffordshire and Shropshire are free to customers spending £200 or more while smaller deliveries can be organised for £15. Further afield it is free for orders over £350 and nationwide delivery can be arranged.

Q. Where can I find your prices?

A. As many of our products are made to measure, we can only offer you an estimate for certain products. However, our general price lists are available to download in PDF format here.

Q. What are your opening times?

A. Our opening times are 8 am-5 pm Monday to Friday, 9 am-1 pm Saturday and we're closed on a Sunday. During our Christmas tree season, we operate Christmas hours. This is usually from the second to last Saturday in November up until Christmas, and the hours are: 8 am-5 pm Monday-Friday, 9 am-5 pm Saturday and 10 am-4 pm Sunday.

Q. The product I want is out of stock, what should I do?

A. Please send us an enquiry or give us a call to see if we have the items you want in stock.

Q. I have ordered an item but have not received it, what should I do?

A. If it is past the expected delivery time there may be an issue. Contact our team to find out more about your delivery issues.

Q. Do you have car parking facilities?

A. Yes, we have ample on-site parking in a secure area.

Q. I’m not too sure what I want, will your staff be able to help me?

A. Absolutely, our team feature many decking and fencing experts who often perform work on-site. Feel free to ask us anything while you’re here.

Q. How do I apply for a job?

A. Please send us a CV if you are interested in working for us.

Q. Do you sell gifts?

A. Yes! We have a wide range of gifts for the special garden lovers in your life such as lanterns, log baskets and novelty animal doorstops.

Q. Where are you based?

A. Weston Sawmill is based in Weston-under-Lizard just off the A5, on the Shropshire/Staffordshire border.

Q. What is the best kind of Christmas tree, if I have young children?

The Nordmann Christmas tree is a great option for families with young children because its needles are much softer.

Q. What type of garden tools do you supply?

We stock different sizes of shovels, trowels and rakes as part of our garden tools range.

Q. What sizes of decking do you offer?

We offer decking that ranges from 3 metres to 4.8 metres.

Q. Can I use wood as kindling?

It's a common misconception that wood can be used as kindling, but kindling is recommended for lighting any wood, cool or solid fuel fire.

 

If you have any more questions you need answering, please contact us today.

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